Learning Platforms
Having worked in adult learning for 20 years, I have never met a learning management system (LMS) that filled me with joy, and I have given a lot of thought to how I would do things differently. The biggest thing is that I want to ditch traditional LMSs altogether and move to learning experience platfoms (LXPs). A world-class learning experience platform (LXP) that embodies andragogical principles and human-centered design would have the following key architectural components:
1. Learner-Centered Foundation
This platform prioritizes personalized learning pathways, self-direction, and skills-based frameworks. Everything in the platform revolves around and connects back to the learner's needs and goals.
Personalized Learning Pathways: Adaptive algorithms that create custom learning journeys based on individual needs, prior knowledge, and career goals
Self-Direction Controls: Interfaces that support learner autonomy while providing appropriate scaffolding
Skills-Based Framework: Organization around competencies rather than just content
2. Experience Layer
The learner’s experience encompasses multimodal content delivery, social learning spaces, and contextual tools that create engaging learning experiences.
Multimodal Learning: Integration of text, video, audio, interactive simulations, and hands-on practice
Social Learning Hub: Collaborative spaces, communities of practice, and peer learning mechanisms
Contextual Learning Tools: Just-in-time resources that connect to real-world application
Microlearning Components: Bite-sized modules that fit into busy professional schedules
3. Intelligence Core
The back end houses the analytics, AI recommendations, and feedback systems that make the platform adaptive and responsive.
Learning Analytics Engine: Captures meaningful data on engagement, comprehension, and application
AI-Powered Recommendations: Suggests relevant content and interventions based on performance and goals
Feedback Loops: Continuous assessment mechanisms that inform both learners and system improvement
4. Integration Framework
This platform is connected to external systems, workflows, and content sources through API architecture.
API-First Architecture: Open architecture enabling seamless integration with other enterprise systems
Workflow Integration: Embedding learning moments within actual work processes, and making performance-based learning recommendations in the LXP
Content Ecosystem: Connection to diverse content sources including curated external resources
5. Human Support System
Learners are supported by live facilitation, community management, and coaching to provide the human element critical to effective adult learning.
Facilitation Layer: Tools for instructors, mentors, and coaches to provide human guidance
Community Management: Structures to nurture learning communities and peer support networks
Design Principles
The values that inform every aspect of the platform's structure and functionality are:
Relevance: All learning connects directly to meaningful outcomes and real-world application.
Agency: Learners maintain control of their learning journey.
Reflection: Built-in mechanisms for processing experiences and consolidating knowledge.
Psychological Safety: Design that encourages experimentation and views failure as learning.
Accessibility: Universal design principles ensuring equitable access for all learners.